. User Accounts and Responsibilities
- Account Creation: Users must create an account to book appointments. All information provided during account creation must be accurate and up-to-date.
- Account Security: Users are responsible for maintaining the confidentiality of their account information, including their password. The website is not liable for any unauthorized access to user accounts.
- Prohibited Activities: Users must not use the website for any unlawful purposes or activities, including but not limited to the distribution of malware, harassment of other users, or booking appointments with fraudulent intent.
2. Booking Appointments
- Accuracy of Information: Users must provide accurate and complete information when booking appointments, including any relevant medical history or symptoms.
- Appointment Cancellations: Users must adhere to the cancellation policies of the healthcare providers. Repeated cancellations or no-shows may result in suspension or termination of the user account.
- Provider Availability: The website does not guarantee the availability of any specific healthcare provider and is not responsible for any scheduling conflicts or cancellations by the providers.
3. Privacy and Data Protection
- Personal Information: The website collects and stores personal information in accordance with its Privacy Policy. Users consent to the collection, use, and sharing of their information as described in the Privacy Policy.
- Data Security: The website employs industry-standard security measures to protect user data. However, users acknowledge that no system is completely secure and agree that the website is not liable for any unauthorized access or breaches.
- Third-Party Services: The website may share user information with third-party services for the purpose of booking and managing appointments. These services are bound by their privacy policies, and the website is not responsible for their practices.
4. Medical Disclaimer
- No Medical Advice: The website does not provide medical advice, diagnosis, or treatment. All medical information provided on the website is for informational purposes only and should not be relied upon as a substitute for professional medical advice.
- Provider Responsibility: The website is not responsible for the quality of care provided by the healthcare professionals. Users should exercise their own judgment when selecting and interacting with healthcare providers.
- Emergency Situations: The website is not intended for use in emergency situations. In case of a medical emergency, users should contact emergency services immediately.
5. Limitation of Liability
- Service Availability: The website does not guarantee uninterrupted or error-free access to its services. Users agree that the website is not liable for any interruptions, delays, or technical issues.
- Indemnification: Users agree to indemnify and hold harmless the website and its affiliates from any claims, damages, or expenses arising from their use of the website or violation of these terms.
- Limit of Damages: The website's liability for any claims arising from the use of the service is limited to the amount paid by the user for the service, if any. The website is not liable for any indirect, incidental, or consequential damages.
These terms and conditions aim to establish a clear understanding between the website and its users, ensuring a safe and reliable service for booking medical appointments.